At philpower, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gaming a positive experience — not a problem.
philpower's responsible gaming framework is built around six core pillars — each designed to keep your gaming experience safe, fair, and enjoyable for the long term.
philpower enforces a hard minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account goes through age verification during registration and KYC review. Any account found to belong to someone under 21 is permanently closed immediately — no exceptions, no appeals.
You are in control of how much you spend. philpower lets you set daily, weekly, or monthly deposit limits and loss limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it applies.
If you feel you need a break from gaming, philpower's self-exclusion tool lets you temporarily or permanently block access to your account. Options range from a 24-hour cool-down to a permanent lifetime exclusion. During any exclusion period, philpower will not send you promotional materials or bonus offers.
It's easy to lose track of time when you're in the zone. philpower's session time reminders send you a notification after a set period of continuous play — 30 minutes, 1 hour, or 2 hours, depending on your preference. You can set these reminders in your account settings at any time.
philpower's reality check feature displays a summary of your current session — how long you've been playing, how much you've wagered, and your net result — at regular intervals. This keeps you grounded and aware of your actual gaming activity, helping you make informed decisions about whether to continue or stop.
philpower's player support team is trained to recognize signs of problem gambling and to respond with empathy and practical help. If you or someone you know needs support, our team is available to guide you toward the right resources — including referrals to professional counseling services available in the Philippines.
These tools are available to every philpower player at no cost. Access them anytime through your account settings or by contacting our support team.
Set a maximum amount you can deposit per day, week, or month. Limits apply instantly when reduced. Increases require a 24-hour waiting period to prevent impulsive decisions. You can view and adjust your current limits anytime in your philpower account dashboard.
Define the maximum amount you are comfortable losing within a set time period. Once your loss limit is reached, philpower will automatically prevent further wagering until the limit period resets. This is one of the most effective tools for keeping gaming within a healthy budget.
Cap the total amount you can wager — not just deposit — within a given period. This gives you finer control over your actual gaming activity, separate from your deposit behavior. Wager limits are especially useful for players who play frequently with smaller deposits.
Need a short break without committing to full self-exclusion? A cool-off period temporarily suspends your account for 24 hours, 48 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. The cool-off activates immediately upon request.
You can opt out of all bonus offers, promotional emails, and marketing communications at any time. This is particularly helpful if you find that promotions encourage you to play more than you intend. Opt-out takes effect within 24 hours of your request.
philpower gives you full access to your complete gaming history — every bet, every session, every transaction. Reviewing your history regularly is a healthy habit that keeps you aware of your actual gaming patterns. Your history is available in your account dashboard at any time.
How to Access These Tools: Log in to your philpower account and navigate to Account Settings > Responsible Gaming. All tools listed above are available there. If you need help activating any tool, contact our support team at [email protected] — we're here to help, not to judge.
Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. The earlier it's recognized, the easier it is to address. philpower encourages all players to be honest with themselves about their gaming habits.
If you recognize any of the warning signs listed here in yourself or someone you care about, please reach out. philpower's support team can connect you with professional resources available across the Philippines — in Manila, Cebu, Davao, Quezon City, and beyond.
Remember: Gambling should never be used as a way to earn income, escape problems, or cope with stress. If it starts to feel like a necessity rather than entertainment, that's a sign to pause and seek support.
Chasing losses — Continuing to gamble in an attempt to win back money you've already lost, often leading to even larger losses.
Gambling beyond your means — Spending money on gambling that was intended for rent, bills, groceries, or other essential expenses.
Inability to stop — Feeling unable to walk away from a gaming session even when you want to, or repeatedly failing to stick to time or money limits you set for yourself.
Hiding your gambling — Lying to family members, friends, or colleagues about how much time or money you spend on gaming.
Borrowing money to gamble — Taking loans, using credit cards, or borrowing from family and friends specifically to fund gambling activity.
Neglecting responsibilities — Missing work, school, or family obligations because of time spent gambling or recovering from gambling-related stress.
Gambling to escape — Using gaming as a way to avoid dealing with personal problems, anxiety, depression, or difficult emotions.
Increasing bets over time — Needing to wager larger and larger amounts to feel the same level of excitement or satisfaction from gaming.
Irritability when not gambling — Feeling restless, anxious, or irritable when you are not able to access gaming platforms or when you try to cut back.
philpower's self-exclusion program gives you full control over your access to the platform. Choose the option that fits your situation — from a short cool-off to a permanent exit.
A quick reset when you feel you need to step back. Your account is locked for a full 24 hours — no logins, no deposits, no bets.
Take a week or a month away from philpower. Ideal if you've noticed your gaming habits changing and want time to reassess.
A longer break for players who need more time away. Your account remains fully suspended and no marketing will be sent during this period.
A lifetime ban from the philpower platform. This is irreversible. Your account is permanently closed and you will never be able to re-register.
Important: Self-exclusion requests are processed within 24 hours of submission. During any active exclusion period, philpower will not accept deposits, process bets, or send promotional communications to the excluded account. If you attempt to circumvent a self-exclusion by creating a new account, philpower reserves the right to close that account and forfeit any associated balance in accordance with our Terms & Conditions.
How to Self-Exclude: Log in to your philpower account, go to Account Settings > Responsible Gaming > Self-Exclusion, and select your preferred exclusion period. Alternatively, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and we will process it for you within 24 hours.
Honest self-reflection is one of the most powerful tools in responsible gaming. The questions on the right are adapted from widely used problem gambling screening tools. Read through them carefully and answer honestly — there are no right or wrong answers, only honest ones.
If you answer "yes" to three or more of these questions, we strongly encourage you to use philpower's self-exclusion or cool-off tools, and to consider reaching out to a professional counselor or support organization.
This is not a diagnostic tool. These questions are for personal reflection only. If you are concerned about your gambling behavior, please seek professional advice from a qualified counselor or mental health professional.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever borrowed money or sold personal belongings to fund your gambling activity?
Do you find yourself thinking about gambling frequently — planning your next session or replaying past sessions in your mind?
Have you ever tried to cut back or stop gambling but found it difficult or impossible to do so?
Have you ever gambled to escape from stress, anxiety, loneliness, boredom, or personal problems?
Have you ever lied to family members, friends, or your employer about how much time or money you spend on gambling?
Has gambling ever caused significant problems in your relationships, work, studies, or financial situation?
After losing money, do you feel a strong urge to return and win it back as quickly as possible?
At philpower, responsible gaming is not a checkbox — it's a core part of how we operate. We genuinely believe that a player who games responsibly is a happier, healthier player, and that the long-term success of philpower depends on the well-being of every Filipino player on our platform. That's why we invest heavily in player protection tools, staff training, and ongoing improvements to our responsible gaming framework.
The Philippines has a vibrant gaming culture, and philpower is proud to be part of it. From the busy streets of Makati to the beaches of Cebu and the highlands of Davao, Filipinos love entertainment — and online gaming is a legitimate, enjoyable form of that entertainment when approached responsibly. Our goal is to make sure it stays that way for every player on philpower.
Philippine gaming regulations set the minimum legal age for casino-style gambling at 21 years. philpower enforces this rule strictly and without exception. Every new player must verify their age during registration, and accounts are subject to additional KYC checks at any time. If an account is found to belong to someone under 21, it is permanently closed and any deposited funds are returned in accordance with applicable regulations.
We also encourage parents and guardians to take an active role in preventing underage access to online gaming platforms. If you share a device with younger family members, make sure your philpower account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone.
One of the most important principles of responsible gaming is understanding what gambling is — and what it isn't. Gaming at philpower is a form of entertainment. Like going to the cinema or eating out at a restaurant in BGC, it has a cost. The house always has a mathematical edge, which means that over time, most players will spend more than they win. That's the nature of gaming, and it's important to accept this before you play.
Never gamble with money you cannot afford to lose. Never gamble to pay bills, cover debts, or generate income. Set a budget before you start playing — whether it's ₱200 or ₱2,000 — and treat that amount as the cost of your entertainment for the session. When it's gone, the session is over. This simple mindset shift makes a huge difference in keeping gaming fun and sustainable.
philpower's deposit and loss limit tools are designed to support exactly this kind of disciplined approach. Use them. They are there for your benefit, and setting them costs you nothing except a few minutes of your time.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. philpower encourages any player who is concerned about their gaming behavior to reach out to qualified support organizations. You do not need to be in crisis to seek help — early intervention is always more effective.
You Are Not Alone: Problem gambling affects people from all walks of life across the Philippines. Reaching out for help is a sign of strength, not weakness. philpower is committed to supporting every player who needs it — whether that means activating a self-exclusion, adjusting limits, or simply pointing you toward the right professional resource.
philpower is here for players who want great entertainment with full control. Set your limits, know your boundaries, and enjoy every session on your own terms. Gaming is more fun when you're in charge.
21+ only. Please game responsibly. If gaming stops being fun, use our self-exclusion tools or contact support.